Colorado Mediators & Arbitrators™

Introduction to Arbitration

Arbitration falls under the professional/legal services domain called Alternative Dispute Resolution, acronym ADR. Specifically, arbitration is an alternative to litigation in the state and federal courts.  Arbitration is a private court of equity that resolves disputes quickly and confidentially. Arbitrators resolve businessreal estate, and family disputes (i.e., non-criminal matters).  An Arbitrator is a private judge who hears and considers the testimony and evidence presented by the parties, then issues a binding decision called an Arbitration Award.

The decision to arbitrate is determined by contract. Parties sign an agreement that requires arbitration and prevents a party from resolving their dispute through litigation and the courts. If an arbitration requirement exists, the court will dismiss a case and refer it back to arbitration as the contract requires.

Parties may voluntarily submit a matter to arbitration jointly by agreement, even if it is not required contractually.

Colorado Mediators & Arbitrators™ | COMA provides timely dispute resolution that is affordable, embracing and promoting the traditional values of Arbitration: Affordability, Expediency, and Equity or Fairness.  Arbitration is less formal than a court proceeding. Parties may present their case pro se (representing themselves) if they choose.



Receiving a Binding Decision

An Arbitrator is an industry or subject matter expert who is hired to judge between parties in dispute. Parties may present their case pro se (representing themselves) if they choose. 

Arbitration resolves disputes quickly and confidentially: Colorado Mediators & Arbitrators does not publish Arbitration Awards to ensure confidentality. COMA appoints a single Arbitrator to hear the testimony and evidence presented by the parties, consider the matter, and issue a simple unreasoned Arbitration Award. 

Colorado Mediators & Arbitrators™ | COMA provides timely dispute resolution that is affordable, embracing and promoting the traditional values of Arbitration: Affordability, Expediency, and Equity or Fairness.  

Arbitration is Less Formal than Litigation

Arbitration is different than the court system.  It is not a judicial process, even though there is sometimes pressure to treat it as such.  

Arbitration promotes the use of industry experts and seasoned business professionals, rather than a criminal court system, to resolve common types of disputes that hit closest to home: divorce & family, small business, real estate & earnest money disputes. Using the court system to solve these problems is often overkill: 

  • Length of time necessary to get a court date and final determination is often prohibitive, sometimes years
  • Formality of litigation and the court system is confusing to non-attorneys, which leads to the need to hire an attorney
  • Cost of Litigation = unlimited legal fees for an uncertain outcome. 

Colorado Mediators & Arbitrators offers an accessible program to resolve disputes quickly, less formally, and with less cost.  

By Contractual Agreement: 

People arbitrate because a contract requires it. Parties may not know that arbitration is required until a problem arises and they file suit in a court of law. If you sign a contract with an arbitration provision, the judge will reject hearing the case and refer it back to arbitration. With agreement, Parties may also voluntarily submit a matter to arbitration even if the contract does not require it. 

Private, Confidential:

Arbitration is a private process that results in a binding decision. Arbitration offers a confidential hearing before a neutral decision-maker, often an industry or business expert. During the hearing, each Party has an opportunity to present and examine witnesses (testimony by subpoena or waiver, in person or by affidavit) and exhibits to demonstrate their case. After providing the parties with a full and fair hearing, the Arbitrator delivers a binding award that can be submitted to the proper court for enforcement.  The confidentiality and privacy observed throughout arbitration and after (non-published awards) protects the personal and professional reputations of those involved in dispute.  This is in stark contrast to courts of law, where decisions are published and sometimes referred to for years to come (think courts of appeal and case law.)  

Binding:

The Federal District Court has jurisdiction to confirm, correct, or vacate (set aside) arbitration awards conducted under the Federal Arbitration Act.
Colorado District Courts have jurisdiction to confirm, correct, or vacate arbitration awards conducted under state laws such as the  Colorado Uniform Arbitration Act (CUAA) and Colorado Revised Uniform Arbitration Act (CRUAA)Colorado adopted the CRUAA in 2004 to supplement the Colorado Uniform Arbitration Act (CUAA). The CRUAA applies to Colorado Arbitration Agreements dated on or after August 4, 2004. 

Arbitrator Neutrality | No Private Communication:

Arbitrators are required to disclose any known conflict of interest. Upon accepting appointment to a case, the Arbitrator prepares an Oath & Disclosure which identifies any known bias that might prejudice the Arbitrator in the matter.  The Arbitrator must ensure fair dealing with the parties, and so cannot have a private relationship or dialogue with one party outside the presence of all parties to the dispute. Private communications between a Party and Arbitrator influences the arbitration award unfairly, so private communications are barred as ‘ex parte’ (outside the presence of all parties to the dispute.) 
Parties may not contact 
the Arbitrator or communicate ex parte.

Procedural Rules:

The arbitration process is governed by Rules.  These rules are sometimes specified in the arbitration provision of a signed contract, e.g. COMA’s Arbitration Procedural Rules, for example. Often the arbitration provisions is vague, with the only requirement being arbitration.  Other times the provision can be quite specific.  By joint agreement, arbitration may be conducted utilizing the rules specified in the contract or Colorado Mediators & Arbitrators Rules of Procedure.

Arbitration is Not Mediation

Mediation also falls under the category of Alternative Dispute Resolution, acronym ADR, and often these terms are incorrectly interchanged due to confusion.  To clarify, Mediation is a formal negotiation of the matter and does not have a guaranteed conclusion (example: buyer & seller negotiate the terms of a car purchase, and either party can walk away if they don’t like the deal.)   In contrast, Arbitration results in a binding decision that is enforceable through the court.  

Prepare for Arbitration:

A Well-Organized Arbitration Exhibit Book
ProSe Confidence

Pro Se Confidence:

You May be your own best advocate in Mediation or Arbitration.

We Want to Hear it from You.

 Things to keep in mind:

  1. The Arbitrator has limits on what s/he can grant:
    1. It must be explicitly asked for. Arbitrators cannot grant something that has not been asked for in the Statement of Claim, Response, or Counter Claim.
    2. You are responsible to build your case in a logical manner to substantiate your claim. It is recommended to cover priorities that are most important first.  The Arbitrator may ask clarifying questions, but cannot assist, suggest, and otherwise help Parties in presenting their case.  Excellent preparation when going into Arbitration Hearing will give confidence, along familiarity with the facts you intend to present using exhibits, testimony, and witnesses.

"Chance Favors the Prepared Mind."... Louis Pasteur

Labeling Exhibits

We encourage each Party to prepare their exhibits in similar style to the example labels below.  The following inclusions are common in a typical Arbitration Case.  

  • Claimants Label Exhibits Alphabetically: A – ZZ  (after the first 26 exhibits, double the letters)
  • Respondents Label Exhibits Numerically: 1-100

Claimants Label Exhibits Alphabetically

Respondents Label Exhibits Numerically

Include an Index of Exhibits

Include an Index of Exhibits

Exh. A

COMA Submission Agreement

Exh. 1

COMA Response & Fee Agreement

Exh. B

Claimant’s Response to Respondent’s CounterClaim, if any

Exh. 2

CounterClaim by Respondent, if any 

Exh. C

Statement of Claim

Exh. 3

Respondent’s Statement

Exh. D

Demand Letter

Exh. 4

Demand Response, if any

Exh. E

Executed Contract (signed) with Arbitration Provision**

Exh. 5

Executed Contract (signed) with Arbitration Provision

Exh. F

Photo ID

Exh. 6

Photo ID

 
  • Copy of Secretary of State filing if business entity and/or
  • copy of Photo ID if individual
 
  • Copy of Secretary of State filing if business entity
  • copy of Photo ID if individual

Exh. G

Claimant’s Witness
Written Affidavits

Exh. 7

Respondent’s Witness 

Written Affidavits

Exh. H

Receipts

Exh. 8

Receipts

Exh. I

Proofs:pictures, digital files, media, etc.

Label each exhibit with what you are trying to demonstrate: crack in paint, challenged invoice, etc.

Exh. 9

Proofs:pictures, digital files, media, etc.

Label each exhibit with what you are trying to demonstrate: crack in paint, challenged invoice, etc.

Exh. J

Invoices / Billing

Exh. 10

Invoices / Billing Receipts / Proof of Payment

Exh. K

Emails

Exh. 11

Emails

Exh. L

Voicemail transcriptions

Exh. 12

Voicemail transcriptions

Read the Arbitration Rules

Begin to prepare for arbitration by becoming familiar with Colorado Mediators & Arbitrator’s Arbitration Rules and procedural expectations. The Arbitration Rules may be bookmarked for easy reference during the tenure of your case. 

Documents & Exhibits

Organize Documents & Exhibits

Organize Arbitration Exhibits

Documents & Exhibits: A Physical Exhibit Book and Digital Data File are Required 

Build your confidence by becoming familiar with your own exhibits. 

Clarify the line of reasoning  that you plan to pursue in the hearing or by written statement. 

Prepare a Digital Data File to upload to the client portal that is labeled according to the guidelines below for easy reference and electronic sharing (required for both physical hearings & online web conference hearings.) 

A Physical Exhibit Book is required for physical hearings in addition to the data file. Organize your documents and exhibits in a 3-ring binder with labeled tab separations if you are attending the hearing in person.

Practice your presentation in order to build confidence and skill in presenting your most important points.  A well-organized data file and exhibit book is a roadmap for your case.  It assists the Arbitrator and opposing side to follow your line of thinking easily.  

Label your exhibits as follows:

  • Claimants use Alphabetical Exhibit labels (ie. A, B, C, etc.)
  • Respondents use Numerical Exhibit labels (ie. 1, 2, 3, etc.) 

Include an Index and Table of Contents with brief succinct titles that pins the locations of important information you will refer to when illustrating your point. This allows participants to efficiently review your exhibits and to follow your presentation.  Clearly identify your documents to distinguish them from similar documents involved in the case. Common exhibit inclusions are listed in a graph below. You may redact documents with sensitive information. 

Statement of Claim or Response:  Thoughtfully prepare your case.  Write a brief but concise Statement of Claim or Response to detail the highlights in your case in a chronological timeline.  During a verbal presentation, you may read verbatim from this statement, and check off the points after you present them.  Try not to get bogged down with details that don’t help you tell the most important points of your story.  Repeating, dwelling on details that are not pertinent, forgetting to bring out the most important facts are all common mistakes when people feel nervous and under pressure.  The Arbitrator cannot help you prepare or present your case.  An Arbitrator may clarify a point that you have presented, but cannot continuously drill down to assist you in your presentation.  When you are prepared, it is possible to relax and tell your story.  Choose carefully what is worth including and what can be left out.

Demonstrate your Calculations: Include in your Statement of Claim or Counter Claim a clear statement that spells out what you are asking for. If you have a tally of dollar amounts, do the math and show your calculations. To the best of your ability, demonstrate the financial basis of your claim. An Arbitrator cannot give you what you do not ask for; that exceeds their scope of authority.  You are generally prohibited from adding to the claim or other request for relief on the day of the Arbitration. 

Non-Monetary Claims: Sometimes disputes are non-monetary.  If you are asking for return of property, access to retrieve your belongings, specific performance on a contract, etc,  make sure to include every request in writing at the time you submit your case to Colorado Mediators & Arbitrators. 

Monetary Claims:  If you are asking for monetary relief for an accumulation of expenses, produce all receipts along with a summary of dates and amounts.  It is not enough to say that you spent a total unsubstantiated amount and wish to be reimbursed.  You must prove your case by demonstrating what your expenses actually were.

Thank you for your submission. our office will contact you within two business days. if you are not contacted, please call our office directly